14 oct
|
RDN Cons
|
Madrid
Are you fluent in English and interested inArtificial Intelligence, technology, and the rapidly evolving world of Generative AI ? We are looking forEnglish-Speaking AI Customer Support Agentsto join an international team inLisbon, Portugal, supporting an innovative integral company developing advanced AI and Generative AI technologies. This is anonsite position in Lisbonwith afully paid relocation package and permanent accommodation provided, making it an excellent opportunity for candidates who are ready to start a new professional experience in Portugal.The RoleAs an AI Customer Support Agent, you will assist users with questions related to AI-powered products and services, providing professional and effective support across different communication channels.Your Responsibilities Will IncludeSupporting customers across multiple communication channelsAssisting with billing, invoicing and account-access enquiriesTroubleshooting platform, product and technical issuesGuiding customers on how to use products, features and services effectivelyIdentifying customer issues and providing clear, accurate solutionsDelivering a high-quality customer experience in a technology-driven environmentKeeping up to date with product developments and new featuresWhat We’re Looking ForFluent English, both written and spokenPrevious experience or knowledge in IT, technical support,
technology or AI is highly valuedCandidates without direct professional AI experience may also be considered if they have a genuine interest in and passion for Artificial Intelligence and new technologiesPrevious customer service or technical support experience is an advantageStrong communication and problem-solving skillsComfortable troubleshooting technical or product-related issuesCurious, adaptable and eager to learn about emerging technologiesComfortable working in a fast-paced international environmentAvailability to work onsite in LisbonWhat We OfferFully paid relocation package to PortugalPermanent accommodation providedCompetitive salary packagePerformance-based bonusMeal allowanceHoliday and Christmas allowancesPrivate health and dental insurance22 days of annual leaveComprehensive initial trainingProfessional development and career-growth opportunitiesInternational working environment in LisbonThe opportunity to work closely with cutting-edge AI and Generative AI technologiesReady for Your Next Opportunity?If you're passionate about technology, curious about AI and interested in developing your career in an international environment, this could be an excellent opportunity to combinecustomer support with one of the fastest-growing areas of technology .#J-18808-Ljbffr
📌 English-Speaking Ai Customer Support Agent – Relocation To Portugal (Madrid)
🏢 RDN Cons
📍 Madrid