Portuguese-Speaking Customer Support Agent (Barcelona)

Portuguese-Speaking Customer Support Agent (Barcelona)

14 oct
|
WW Talents
|
Barcelona

14 oct

WW Talents

Barcelona

Work remotely from Greece while developing your career in customer support, and B2B customer experience.Working Location: Greece – Remote. Working remotely from another country is not possible.Work Model: Remote within Greece.Work anywhere in Greece.Compensation: €1,045.72 gross/month (paid over 14-month)+ performance bonus upto 10% of the salary + relocation packageWorking Schedule: Monday to Friday, with occasional weekend shifts androtating shifts - 5 days/week, 8 hours/dayRelocation Package: flight ticket+2 weeks hotel accommodation + airport pick up + real estate fee coverageYour RoleAs a Portuguese-Speaking Customer Support Agent, you will provide first-line B2B customer support for integral leading brands.You will assist business customers with printer troubleshooting, software-related inquiries, technical issues,



and consumable orders through phone and email.Your Responsibilities- Provide Portuguese-speaking B2B customer service and support via phone and email.- Assist customers with software-related inquiries and basic technical problems.- Process and manage orders- Document customer interactions and technical issues using CRM and ticketing systems- Deliver professional, accurate, and solution-oriented customer support.- Maintain high standards of customer satisfaction and service quality.What We Are Looking For- Native-level or C1 proficiency in Portuguese.- B2 English proficiency for training, internal communication, and knowledge base access.- Excellent written communication and interpersonal skills.- Good computer literacy and confidence using digital tools.- Strong problem-solving, customer service, and business communication skills.- Ability to work independently in a remote environment.- Customer-focused, professional, and solution-oriented mindset.What We Offer- Structured onboarding, including a 2-week nesting period.- Progressive training and development, with full independence expected within 6 months.- International working environment and professional development opportunities.#J-18808-Ljbffr

📌 Portuguese-Speaking Customer Support Agent (Barcelona)
🏢 WW Talents
📍 Barcelona

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