Portuguese Speaking Digital Trust and Safety Analyst

About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on our bespoke approach to career development and our reputation for excellence in the global BPO sector.

Job Overview We are currently seeking a highly motivated professional for a Portuguese Speaking Digital Trust and Safety Analyst position in Bulgaria to join our esteemed client in the social media industry. This critical role ensures a secure online environment by moderating content and upholding community standards for millions of integral users.

Key Responsibilities

Evaluate and moderate user-generated content in Portuguese to ensure adherence to social media safety policies

Identify, analyze, and mitigate potential risks and policy violations on the platform

Maintain a high level of quality in content review to improve overall user safety and platform trust

Stay updated on evolving social media trends and community standards to proactively address emerging issues

Collaborate with cross-functional teams to refine content policies and safety protocols

Provide insightful feedback to stakeholders regarding platform safety metrics and user experience

Handle sensitive information with the utmost discretion and professionalism in a fast-paced environment

Requirements

Native or fluent Portuguese (spoken and written)

Valid EU passport (mandatory)





Strong proficiency in English to navigate internal systems and collaborate with international teams

A genuine interest in the social media industry and digital safety trends

Excellent analytical skills and the ability to make objective decisions

Previous experience in content moderation or customer support is considered a strong advantage for this role

Benefits What We Offer

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight, transfer, hotel)

Monthly Performance Bonus

Career growth opportunities within a major social media company

Multicultural work environment and team-building events

Life in Bulgaria Sofia, the capital of Bulgaria, is rapidly becoming a hub for international professionals seeking exciting jobs in Bulgaria. With its stunning mountain backdrop, vibrant nightlife, and affordable cost of living, Bulgaria offers an unmatched quality of life for expatriates. Many who relocate here for Portuguese-speaking jobs find themselves quickly falling in love with the Mediterranean-influenced climate and the warm, welcoming culture that defines life in Bulgaria.

Beyond the professional benefits, Bulgaria provides a rich tapestry of history and modern amenities, making it one of the most attractive destinations in Europe. By joining us in this Portuguese Speaking Digital Trust and Safety Analyst position in Bulgaria, you will enjoy a seamless relocation experience as you start your new chapter in a country that perfectly balances professional growth with personal adventure.

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📌 Portuguese Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid