German-speaking role in Spain (remote). €22,500 per year (gross).

At a glance

Location: Spain (remote)

Work model: Work From Home

Languages: German

Salary: €22,500 per year (gross)

Start: ASAP

Relocation: not offered for this role

Perks worth knowing about

Private Health Cover

Paid Training

Work From Home

About the role CloserHire is partnering with a leading general customer experience provider to recruit German-speaking Technical Support Advisors for a fully remote role within Spain. This opportunity is ideal for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment. You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.

What you'll do

Act as the first point of contact for dealers and end users via phone and email

Troubleshoot technical issues and provide clear, accurate solutions

Educate customers on product usage, updates, and best practices

Create, manage, and follow up on support tickets to ensure resolution

Collaborate with internal teams to handle complex or escalated cases

Maintain accurate customer records and documentation in internal systems

Ensure service quality, professionalism, and adherence to support procedures

What we're looking for

Fluent or bilingual

German (C1/C2) with advanced English

Minimum 2 years of experience in customer service or technical support

Strong communication and active listening skills





Ability to take ownership of cases and drive them to resolution

Comfortable working in a customer-facing, problem-solving environment

Organized, detail-oriented, and confident using support tools and systems

Motivated, adaptable, and eager to learn

Currently based in Spain

Comfortable working independently in a remote environment

Salary €22,500 per year (gross)

One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly when you weigh up the package.

Benefits

Fully remote position from anywhere in Spain

Full-time permanent contract (39 hours/week)

Fixed schedule: Monday to Friday, 09:00 – 18:00 Performance-based bonus

Fully paid training and structured onboarding

Continuous learning, upskilling, and career development programs

International and multicultural work environment

Opportunity to develop your technical support expertise while working from home

Why Spain? Spain needs little selling: the climate, the food, and cities that stay alive late. Barcelona has a deep international jobs market, so this is rarely a one-role move.

How the process works

A short introductory call with CloserHire, around 30 minutes

Interview with the company

Offer, then we help with the paperwork and, where relevant, the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.

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📌 German-Speaking Technical Support Advisor – Spain (Madrid)
🏢 CloserHire
📍 Madrid