Role & responsibilities

Job Title: Dispatch Operations Supervisor / Manager

Location:

Martur, Andhra Pradesh, India Industry:

Logistics & Supply Chain / Oil & Gas Logistics Site/Client Focus:

Bharat Petroleum Corporation Limited (BPCL) Lubricants Depot Operations Position Overview

The Dispatch Operations Supervisor/Manager is responsible for managing daily dispatch, warehousing, inventory control, and secondary distribution at the BPCL Lubricants Depot in Martur. This role involves overseeing primary and secondary vehicle movements, maintaining strict adherence to BPCL Health, Safety, and Environment (HSE) norms, ensuring accurate inventory records in ERP systems (SAP/WMS), and leading a team of dispatch coordinators, warehouse staff, and transport partners. Key Responsibilities

1. Dispatch & Fleet Management

Plan, schedule, and execute daily dispatch orders for MAK Lubricants (barrels, pails, cartons, small packs) across assigned distribution routes. Manage vehicle placement, loading dock allocation, gate entry/exit tracking, and turnaround time (TAT) reduction for local and regional fleets. Ensure accurate documentation, including e-Way bills, LRs (Lorry Receipts), delivery challans, invoice verification, and gate passes. Coordinate closely with third-party logistics (3PL) transporters, fleet owners, and drivers for timely vehicle placement and route adherence. 2. Warehouse & Inventory Control

Oversee stock inwarding, putaway, picking, packing, and dispatch execution. Conduct regular physical stock audits, daily cyclic counts, and reconcile physical inventory with SAP/WMS system records. Prevent leakage, package damage, or contamination during material handling and loading operations.



Manage stock layout optimization within the depot to maximize space utilization and loading efficiency. 3. Safety, Quality & Compliance (BPCL Standards)

Enforce 100% compliance with BPCL Oil & Gas Safety Regulatory Standards, fire safety protocols, and standard operating procedures (SOPs). Monitor vehicle fitness standards (VCF check), spark arrestors, driver PPE compliance, and safe material handling procedures prior to dispatch. Conduct toolbox talks, safety drills, and driver induction sessions on road and operational safety. Maintain complete compliance with statutory transport, labor, and state/central motor vehicle regulations. 4. Vendor & Stakeholder Management

Serve as the primary operational liaison between the 3PL logistics company, BPCL Depot officers, and external distribution network partners. Address distribution bottlenecks, customer order delays, and transit queries promptly. Track and manage transporter performance (KPIs: On-Time Delivery, In-Full Delivery, Vehicle Placement Accuracy). 5. Team Leadership & Administrative Oversight

Supervise warehouse workers, loading labor, billing clerks, and transport coordinators. Monitor operational costs, labor allocation, and equipment maintenance (forklifts, hand pallet trucks, conveyors). Generate daily, weekly, and monthly dispatch summary reports, TAT reports, and operational dashboards for management review.



Key Performance Indicators (KPIs)

On-Time In-Full (OTIF) Dispatch & Delivery Accuracy Vehicle Turnaround Time (TAT) within the depot premises Inventory Accuracy (% variance between physical and SAP stock) Zero Loss Time Injuries (LTI) / Compliance with HSE Audits Transit damage/leakage percentage minimizing operational loss Preferred candidate profile / Candidate Profile & Qualifications

Professional Experience

Supervisor Role:

3 to 5 years of experience in warehouse dispatch operations, transport logistics, or stock control. Manager Role:

6 to 10+ years of experience managing depot/warehouse dispatch, contract logistics, or 3PL operations. Preferred Industry Background:

Lubricants, Petroleum/Oil & Gas, Paints, FMCG, Chemicals, or Heavy Industrial Goods. Prior experience working at a BPCL, IOCL, or HPCL depot/installation is a strong advantage. Educational Background

Graduate in any discipline (B.Sc, B.Com, B.Tech) or Diploma in Logistics & Supply Chain Management / Materials Management. Post-Graduate degree/MBA in Operations or Supply Chain (preferred for Managerial level). Technical & Soft Skills

ERP & Software Proficiency:

Hands-on experience with SAP (SD/MM modules), WMS (Warehouse Management Systems), and advanced MS Excel. Regulatory Knowledge:

Knowledge of e-Way bill portals, transport laws, and petroleum product handling guidelines. Language Skills:

Proficiency in Telugu (local communication) and Working English / Hindi. Leadership & Problem Solving:

Strong capability to manage ground-level labor, handle transporter negotiations, and resolve operational escalations calmly under shift pressure.

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