Patrique Mercier Recruitment FR is a distinguished recruitment agency dedicated to connecting skilled professionals with leading employers. We are thrilled to offer an opportunity for a Dutch Speaking Technical Support Advisor to join our committed customer service team. This role is perfect for individuals with a solid technical background and a passion for delivering exceptional support to Dutch-speaking clients.

Responsibilities
- Provide high-quality technical support to Dutch-speaking customers through phone, email, and chat channels.
- Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction.
- Educate customers on product features and best practices for optimal usage.
- Accurately document customer interactions and resolutions in our CRM system.
- Collaborate with product and engineering teams to address and escalate complex issues.
- Follow up with customers to ensure complete satisfaction with the solutions provided.




- Stay informed on product changes and industry developments to enhance the quality of support.

Requirements
- Fluency in Dutch and English, both written and spoken.
- Previous experience in technical support or customer service is highly desirable.
- Strong technical aptitude with excellent troubleshooting skills.
- Exceptional attention to detail and analytical problem-solving capabilities.
- Strong verbal and written communication skills with a focus on customer experience.
- Experience with CRM systems and remote support tools is advantageous.
- Ability to work independently and as part of a collaborative team.

Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport

📌 Dutch Speaking Technical Support Advisor (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España