14 oct
|
Trigyn Technologies
|
Valencia
14 oct
Trigyn Technologies
Valencia
Job Description:
Trigyn has a contractual opportunity for an Application Support Technician. This resource will be working at our client site in Valencia, Spain.
Job Responsibilities:
The consultant is expected to bring specialist or expert-level proficiency in application
maintenance and general IT support, preferably with experience providing Tier-2 support for
business applications, enterprise tools or database administration. The incumbent will work
under the direct supervision and guidance of the DSM Team Lead, and in close collaboration with other DSM members and units.
Scope of Work / Duties of Consultant:
• Provide day-to-day support and maintenance of applications and tools for the client and
partners;
• Perform database administration tasks of MSSQL and open source databases;
Resolve in a timely manner Tier-2 application issues and escalate Tier-3 issues to
Designated focal points;
• Assist in the evaluation, configuration and installation of new releases in accordance with
established configuration management standards;
• Assist in applications structural changes required during system upgrades;
• Assist in the deployment of tools and in the implementation of processes to assist in
operational support;
• Assist in responding to application-related queries from end users in remote locations;
• Facilitate knowledge
📌 Application Support Technician (Valencia)
🏢 Trigyn Technologies
📍 Valencia