Join Vonage and help us innovate cloud communications for businesses worldwide As the Director of Product for BSS & Platform Services, you will be accountable for driving Vonage's product strategy for the shared platform capabilities that span across Lead-to-cash (BSS), Data Analytics, Identity Management, Accounts & Users and API Gateway. You will lead and guide a team of product managers focused on evolving and transforming our critical shared and platform services for both internal and external users, from sales, commercial and revenue operations to developers and customers.
You will lead a skilled team of Product Managers and collaborate with Engineering, Operations, Sales and Marketing functions to enable growth and profitability. Take comprehensive ownership of the Lead-to-Cash (BSS), Data analytics, Identity, Accounts & users and API gateway product offering in terms of product strategy, product capabilities, competitiveness and differentiation, profitability, compliance, certifications, security and architectural evolution
Drive development speed and efficiency in collaboration with Engineering and Operations
Provide strong stewardship of the digital transformation of our business support systems and new back-office services integration
Extensive experience in Product Management, with proven leadership managing cross-cultural, geographically distributed teams - operating at similar level (Director)
Knowledge of enterprise SaaS such as CRM, Analytics, Billing & Rating systems
Experience with back-office systems such as:
Strong strategic thinking, business acumen, and the ability to influence through data and presentations
Expertise in managing general, enterprise-scale cloud services, including technical, security, and regulatory aspects
Experience delivering complex projects or business transformations in the BSS and OSS areas due to acquisitions, strong growth and digital transformations
Experience with security, scalability and best practices arou
📌 Head of Product Management (Madrid)
🏢 Vonage
📍 Madrid