We are EDP, a integral energy company present in around 29 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030, leading the energy transition. With more than 13,000 employees around the world, we are committed to using our energy and heart to drive a better tomorrow.
Main responsibilities:
- Ensure an understanding of all operations and their processes within the Service Tower, as well as their financial and strategic impact.
- Identify process improvements with a focus on efficiency, standardisation, user experience and digitization.
- Facilitate meetings with Service Tower delivery operations to obtain feedback on potential improvements.
- Analyse customer satisfaction feedback to identify areas for improvement.
- Ensure alignment between the various operations involved in each process.
- Communicate and align all improvement needs with the Process Excellence CoE and prioritise them.




- Monitor performance indicators with a focus on improving efficiency and optimising resources and sustaining continuous improvement.

Employment type: Full-Time
Work site: Hybrid
What are we looking for:
- Bachelor's or Master’s degree in Business, Engineering, Operations, Finance, or a related field.
- Solid professional experience, in process improvement, business transformation, shared services, Acceleration Office, Process Excellence, or Continuous Improvement, preferably in a GBS or multinational environment.
- Mandatory experience in the financial area, particularly in environments involving operational efficiency, reporting, planning, controls, or process standardization.
- Proven track record in leading complex process optimization and transformation projects with measurable impact on efficiency, cost, quality, or service performance.
- Strong knowledge of Lean, Six Sigma, or similar methodologies; Green Belt or hi

📌 Senior Finance Process Excellence Consultant (Antas)
🏢 EDP Energias de Portugal
📍 Antas