We are looking for a Catalan and Spanish speaking Customer Service Agent to join a banking support team in Valencia, Spain. The role offers morning shifts from 08:00 to 16:00, starting on site with a transition to hybrid working after the initial learning period. The expected start date is 2 November 2026.
Main responsibilities
- Support banking customers in Catalan and Spanish.
- Answer customer enquiries, provide clear information and help resolve issues.
- Record customer interactions using internal systems.
- Work with your team to deliver a positive customer experience.

What we are looking for
- Fluent Catalan and Spanish, both spoken and written.
- High school education (Bachillerato) or equivalent.
- Good communication and teamwork skills.
- Intermediate computer skills.
- Availability to attend 25 days of mandatory on-site training in Rivas, Madrid.
- Previous experience in banking customer service or management is valued.

What we offer
- Gross annual salary of €16,919.84 (€1,409.98 gross per month).
- Language allowance of €129.27 gross per month.
- Additional

📌 Catalan and Spanish Speaking Customer Service Agent in Banking Valencia
🏢 Cross Border Talents
📍 Valencia