Patrique Mercier Recruitment FR is delighted to announce a rewarding opportunity for a Dutch Speaking Customer Service Representative in the Hospitality & Tourism industry. This position is adecuado for individuals who are passionate about travel and hospitality, eager to provide outstanding service to Dutch-speaking clients.

Responsibilities
- Deliver exceptional customer service to Dutch-speaking customers via phone, email, and chat regarding travel and hospitality inquiries.
- Assist clients with booking processes, modifications, and cancellations while ensuring a seamless experience.
- Provide information about travel destinations, accommodations, and available services, helping customers make informed decisions.
- Handle customer complaints and feedback in a professional manner, ensuring customer satisfaction and loyalty.
- Collaborate with travel partners and internal teams to locate solutions and enhance service delivery.
- Maintain up-to-date knowledge of current promotions,



travel policies, and company offerings.
- Document customer interactions accurately and contribute to service improvements.

Requirements
- Fluency in Dutch and English, both written and spoken.
- Experience in customer service, especially in the hospitality or tourism sector, is preferred.
- Strong communication skills and a customer-focused attitude.
- Ability to handle sensitive situations and solve problems effectively.
- Proficiency in customer service software and Microsoft Office Suite.
- Detail-oriented with excellent organizational skills.
- Passion for travel and helping others create memorable experiences.

Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight,

📌 Dutch Speaking Customer Service for Hospitality (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España