Job Req ID: 30190

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented integral expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Supermicro’s sales team is looking for a dynamic Manager, Sales Support to assist in supervising our sales support team staff members to assist our Sr. Sales Team in managing customer orders. The Manager, Sales Support will also be a liaison across different functions, provide product information to clients, and other duties. If you have a passion for sales and are looking for a great opportunity, Supermicro wants you on our team

Essential Duties and Responsibilities:





• Supervise the work of sales support team (i.e., including directing work and providing necessary training)

• Provide resolution to escalated inquiries from customers unable to be answered by staff members

• Responsible for sales account maintenance, provide technical and administrative product information, performs daily clerical and office maintenance tasks, such as typing correspondence, coordinating, data entry, quotations and process documents.

• Monitor inventory, follow up ETA with purchasers.

• Act as a liaison between sales, purchasing, production, procurement, and logistics departments.

• Provide assistance for intra-company project coordination between sales and non-sales departments.

• Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns.

• Develop superior customer service relationships with prospects.

• Produ

📌 Manager, Sales Support (Merindad de Sotoscueva)
🏢 Super Micro Computer
📍 Merindad de Sotoscueva