Financial Lines Senior Claims AdjusterJoin us as aFinancial Lines Senior Claims Adjusterto take on key responsibilities within a world‑class claims function.Our Claims teams are proven problem solvers for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled general claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.How you will create an impactFocused on Financial Lines business, you will be responsible for a portfolio of high‑value, complex claims from coverage inquiry through legal liability assessment and quantum analysis, to timely and accurate resolution.Your goal will be timely, accurate and customer‑focused claim resolution,



minimizing indemnity exposure and mitigating vendor and legal expense – you will actively promote and demonstrate the principles of ‘Treating Customers Fairly’ in claims handling.You will communicate regularly with internal and external stakeholders in your role as our Financial Lines technical claims expert and thought leader.As a senior member of the team, you will act as a deputy for the Team Manager, and will provide training, and be a technical referral point for colleagues.You will also contribute to continuous improvement in Claims by supporting Quality Assurance / Regional Audit processes, ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders.What you’ll need to succeedStrong experience and knowledge as a specialist inFinancial Linestechnical claims topicsLaw degree preferredFluent in EnglishAdvanced knowledge of legal / regulatory and litigation / procedural requirements for Financial LinesExperienced in stakeholder management, both internal (underwriting, distribution, actuarial, finance and

📌 Financial Lines Sr. Claims Adjuster (Madrid)
🏢 Aig
📍 Madrid