About ImpressWe believe everyone deserves a smile they’ll love. We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionizing the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing Health Tech companies by Forbes. Born in Barcelona in 2019, we have expanded across 10 countries with more than 110 locations, offering leading care and state-of-the-art technology.About ImpressWe believe everyone deserves a smile they’ll love. We are IMPRESS, the largest chain of digital orthodontic clinics in Europe, revolutionizing the invisible orthodontic sector and bringing smiles to people's faces. Our unique combination of medical expertise and digitalization has earned us recognition as one of the top fastest-growing Health Tech companies by Forbes. Born in Barcelona in 2019, we have expanded across 10 countries with more than 110 locations,



offering leading care and state-of-the-art technology.What We OfferInternational team You will work with people from all over the World, at our Barcelona headquarter in the Eixample district (Barcelona).Attractive compensation (fixed+variable compensation).Real growth opportunities.Adaptable schedule (40h/week).Teeth aligner and whitening team benefits.We are an inclusive company.Coffee & snacks every morning.New and bright office; it also has a gym for employees.Work days: Monday to SaturdayStable Team Lead (TL): Present on SaturdaysRegular hours: 09:00 to 18:00ResponsibilitiesLead booking conversion assigned market/s.Ensure the highest standard of customer care is delivered and maintained in all aspects of the booking conversion function, including (but not limited to): inbound and outbound call management, complaints, appeals, and grievances processes.Create team schedules that match needs for customer bookings and issues.Drive a culture of team excellence, ensuring that th

📌 Pre Sales Team Lead French Market (Madrid)
🏢 Impress
📍 Madrid