Murphy deploys AI agents for banks starting with the most straightforward business case: voice AI for debt collection. We’ve built a fully-fledged platform designed to optimize recovery rates while maintaining respectful and personalized communication.

Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, messengers, email and SMS to maximize results while preserving trust.

We’re live with Santander, Revolut, BBVA and dozens others. We’ve proven the product in large-scale pilots with top-tier banks. And now we need to move fast to secure leadership in this $300Bn+ industry.

About the Role

We are looking for a Forward Deployed Engineer to ensure that Murphy’s product is correctly configured, technically robust, and fully aligned with each client’s operational needs.

You will act as the product expert in client engagements, translating business requirements into structured system configurations — from data imports and exports to agent logic and communication flows — while continuously optimizing performance through iteration and analysis.





Working closely with Deployment Strategists, Product, and Engineering, you will ensure that every deployment is technically sound, clearly understood by the client, and capable of delivering measurable results.

This is not a support role. It is a high-ownership, client-facing technical position at the intersection of product, systems, and real-world AI performance.

Responsibilities

Deliver technically robust client configurations
- Ensure every deployment is technically correct, properly scoped, and aligned with agreed requirements before going live.
- Own configuration quality end-to-end — no silent workarounds, no fragile setups.

Optimize agent performance through structured iteration
- Continuously analyze performance metrics and improve voice agent and communication flows.
- Use data to identify patterns, diagnose issues, and implement measurable improvements.

Act as the technical cou

📌 Forward Deployed Engineer (Barcelona)
🏢 Getmurphy
📍 Barcelona