We are looking for an Autonomous Vehicle Operations Lead (AVOS) to oversee the daily operations of autonomous vehicle (AV) and robotaxi fleets supporting testing programs, commercial autonomous ride-hailing services, and new city launches across Europe. As the operational leader within the depot, you will coordinate Safety Operators, Depot Specialists, Senior Technicians, and SDS Specialists to ensure vehicles remain safe, operational, and deployment‐ready. Fleet Operations Management

Ensure vehicles are operationally ready to support testing, commercial deployment, and autonomous ride‐hailing services

Minimise vehicle downtime through effective operational planning and coordination

Coordinate the work of Depot Specialists, Safety Operators, Senior Technicians, and SDS Specialists

Ensure vehicles meet cleanliness, charging, inspection, and maintenance standards before deployment

Support depot setup and operational readiness for new city launches and fleet expansion projects

Create shift schedules supporting 24/7 fleet operations





Conduct performance reviews and coaching sessions

Client & Stakeholder Management

Coordinate daily activities with engineering, product, technical, and fleet management teams

Prepare operational reports, KPI dashboards, and performance summaries

Monitor KPIs including fleet availability, vehicle uptime, dispatch efficiency, depot productivity, and operational quality

Identify process improvement opportunities that reduce downtime and improve fleet performance

Support continuous improvement initiatives during robotaxi fleet scaling and commercial deployment

Health, Safety & Compliance

Ensure compliance with company policies, local regulations, and operational procedures

Maintain compliance with health & safety requirements for fleet and depot operations

Experience managing shift‐based or 24/7 operations

Strong leadership and people management skills

Excellent organisational and planning abilities

Experience monitoring KPIs

📌 Operations Senior Officer (Madrid)
🏢 TSMG Holding
📍 Madrid