Patrique Mercier Recruitment FR is excited to announce an opening for a Norwegian Speaking HealthTech Support Specialist. This role is perfect for individuals who are not only enthusiastic about technology but are also dedicated to enhancing the healthcare experience for users. As a HealthTech Support Specialist, you will offer exceptional support to Norwegian-speaking clients utilizing health technology solutions, helping them overcome challenges and optimize their usage.

Responsibilities
- Deliver high-quality technical support to Norwegian-speaking clients using HealthTech products through various communication channels such as phone, email, and live chat.
- Identify, diagnose, and resolve software and hardware issues related to health technology applications.
- Educate clients on product features, functionalities, and best practices for effective use in a healthcare setting.
- Maintain accurate records of customer interactions and resolutions in the CRM system.




- Collaborate with product development and technical teams to escalate issues and provide constructive feedback for product enhancements.
- Engage in proactive follow-ups with customers to ensure full resolution of their issues and to encourage user satisfaction.
- Stay informed about industry trends, product updates, and advances in health technology to continuously improve support services.

Requirements
- Fluency in Norwegian and English, with strong verbal and written communication skills.
- Experience in a customer support role, preferably within the health technology or healthcare sector.
- Solid technical troubleshooting capabilities and familiarity with health technology applications.
- Excellent customer service skills and a strong capacity to empathize with clients.
- Proficiency with remote support tools and experience using CRM systems is advantageous.
- Ability to work independently in a remote environment and efficiently manage multiple tasks.
- A commitment to ongoing learning and professi

📌 Norwegian Speaking HealthTech Support Specialist (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España