Location: United States - Remote Other Considerations: U. S. Citizen or Permanent Resident Required with the ability to obtain a Public Trust LTS is seeking an experienced Service Now System Administrator to support the implementation, configuration, security, governance, and ongoing administration of the Service Now platform supporting a mission-critical Department of Veterans Affairs (VA) program. The Service Now System Administrator will play a key role in establishing foundational platform standards, administrative processes, environment controls, user and access governance, security configurations, integrations, and operational procedures. This individual will work closely with platform architects, developers, cybersecurity personnel, infrastructure teams, and program leadership to ensure the Service Now environment is secure, stable, supportable, compliant, and governed in alignment with VA OIT standards and federal cybersecurity requirements.



This is an opportunity to help establish and mature a Service Now environment within a complex federal enterprise while contributing directly to platform reliability, security, governance, and modernization. What You’ll Do: Support the initial configuration and operationalization of Service Now instances across development, test, staging, and production environments, including platform settings, plugins, properties, user/group structures, and administrative standards. Manage, configure, and maintain Service Now instances to ensure platform availability, performance, stability, security, and supportability. Prepare and support Service Now instance clones, upgrades, health checks, patching, release activities, and other advanced platform administration activities. Establish and administer controlled promotion of configuration changes between environments using approved Service Now deployment mechanisms and change processes. Manage activation and configuration of Service Now plugins and platform capabilities in accordance w

📌 Remote Servicenow System Administrator (Madrid)
🏢 Logical Technical Services
📍 Madrid