We are currently hiring for our client who has more than 55 years of expertise and more than 500, 000 employees across 6 continents, delivers General Information Technology, Consulting and Business Process Services, in Cognitive Computing, Hyper-automation, Robotics, Cloud, Analytics and Emerging Technologies for the international leading organizations across the world in diverse domains such as Aerospace and Defense, Capital Markets, Banking, Retail, Utilities, Platform and Software Products, Healthcare, Insurance, Oil and Gas and many others. Position: Senior Technical Consultant (Service Now) Engagement: Permanent Role Mode of Work: Remote (Anywhere in spain ) WFH policy :- 90-100% (with occasional availability — Spain) Work Schedule: 09:00-18:00 (including a 1-hour lunch break) and on-call MUST HAVE :- 2) Service Now certifications (CSA/CAD/CIS) (anyone) 3) AI experience, for example, cloud, GEN AI and so on 4) Years' experience: 8+ years We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks: Lead projects and teams,



focusing on successful delivery and customer value realization. Develop expertise in Service Now offerings and provide technical leadership to customers. Design and implement Service Now workflow solutions aligned with best practices. Advise customers on leveraging Service Now Platform capabilities to improve business processes. Translate business requirements into technical specifications and user stories. Review and validate technical deliverables including configuration, integrations, testing and documentation. Participate in workshops to assess current-state processes and define future-state solutions. Coach and mentor Technical Consultants and Associate Technical Consultants while driving innovation and quality. Service Now Platform Service Now Workflow Solutions Service Now Technical Architecture AI-driven Workflow Optimization Technical Documentation Service Now Certifications (CSA, CAD, C

📌 Senior Technical Consultant (Madrid)
🏢 Mpower Plus
📍 Madrid