14 oct
|
Marriott International
|
Madrid
14 oct
Marriott International
Madrid
POSITION SUMMARY
Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights.
📌 Guest Relations Supervisor (Madrid)
🏢 Marriott International
📍 Madrid