14 oct
|
Wallbox Chargers
|
Cataluña
14 oct
Wallbox Chargers
Cataluña
Lead customer onboarding, including training, documentation, and initial deployment support.
Drive customer satisfaction (NPS/CSAT) and manage escalations in close coordination with Support and Service teams.
Collaborate closely with Engineering, Product, and Services teams to ensure smooth prospect‐to‐customer transitions and long‐term success.
Work with cross‐functional teams (Hardware, Software, Validation) to ensure project feasibility and execution.
Track project milestones, manage risks, and ensure deliverables meet quality and timing objectives.
3–5+ years in B2B customer‐facing roles (Customer Success,
📌 CSM Manager (Cataluña)
🏢 Wallbox Chargers
📍 Cataluña