Dutch-speaking role in Malaga, Spain. €19,200 per year (gross). Relocation support included.
At a glance
- Location: Malaga, Spain
- Work model: On-site
- Languages: Dutch
- Salary: €19,200 per year (gross)
- Start: ASAP
- Relocation: supported — details below

Perks worth knowing about
- Private Health Cover
- Paid Training

About the role
CloserHire is partnering with a integral leader in customer experience and digital solutions to recruit Dutch-speaking Customer Service Advisors for an e-commerce project based in Benalmádena, Málaga. This is a fantastic opportunity to join an international team while supporting customers with world-class service.
What you'll do
- Handle incoming and outgoing calls, as well as customer requests via Live
- Chat and email. Support customers with questions about orders, products, and promotions, always ensuring a professional and friendly approach. Process calls redirected from stores and register them accurately in the ticketing system. Follow established procedures and project guidelines to ensure consistent service.



Focus on delivering exceptional customer service and continuously improving customer satisfaction. Work collaboratively with colleagues, communicating quickly and effectively across different channels. Meet performance targets while ensuring quality in every interaction. Potential to handle customer inquiries via social media channels in the future

What we're looking for
- Fluent Dutch and good
- English (both written and spoken). Previous experience with computer systems and CRM tools, with the ability to multitask across them. Customer-friendly, patient, and able to manage difficult situations with professionalism and positivity. Punctual, detail-oriented, and proactive in developing knowledge about services, procedures, and products. Strong teamwork and communication skills. Comfortable working in a fast-changing environment

Salary
€19,200 per year (gross)
One honest note on Barcelona: rents are higher than in Lisb

📌 Customer Service Advisor with Dutch – Malaga, Spain (Málaga)
🏢 CloserHire
📍 Málaga