14 oct
|
Wallbox Chargers
|
Cataluña
14 oct
Wallbox Chargers
Cataluña
Responsibilities
- Lead customer onboarding, including training, documentation, and initial deployment support.
- Ensure smooth installation, commissioning, and integration of AC and DC products.
- Serve as the primary post‐sale contact for key accounts: CPOs, fleets, utilities, municipalities, resellers.
- Drive customer satisfaction (NPS/CSAT) and manage escalations in close coordination with Support and Service teams.
- Collaborate closely with Engineering, Product, and Services teams to ensure smooth prospect‐to‐customer transitions and long‐term success.
- Work with cross‐functional teams (Hardware, Software, Validation) to ensure project feasibility and execution.
- Track project milestones, manage risks, and ensure deliverables meet quality and timing objectives.
Requirements
- 3–5+ years in B2B customer‐facing roles (Customer Success,
📌 Customer Success Manager (Cataluña)
🏢 Wallbox Chargers
📍 Cataluña