Job Description
As a Customer Experience Specialist, you will identify recurring customer feedback patterns and communicate insights to internal stakeholders.
Detailed Duties and Responsibilities
- Support achievement of team KPIs including customer satisfaction, response times, and handling times
- Stay up to date with internal policies, fintech processes, and industry regulations
- Assist customers with
📌 Customer Experience Specialist (Valencia)
🏢 SpotOn TA
📍 Valencia
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