CUSTOMER SUCCESS MANAGER – BARCELONA German Speaking | French Speaking

Are you passionate about the restaurant and hospitality industry and experienced in building strong, long-term customer relationships?

We're looking for talented Customer Success Managers to join a fast-growing international Hospitality Technology business supporting restaurants across European markets.

We are particularly interested in candidates who have experience within the restaurant industry and understand the challenges faced by restaurant owners, General Managers and operational teams.

LANGUAGE REQUIREMENT

Candidates must speak either:

German – Professional/Business Level

OR

French – Professional/Business Level





Fluency in additional European languages would be advantageous.

THE ROLE

You'll manage and develop a portfolio of restaurant clients, helping them maximise the value they receive from the platform while building trusted, long-term relationships.

Depending on your experience and strengths, your focus may include Customer Retention or Upsell & Expansion.

What you'll be doing:

Building strong relationships with restaurant owners, General Managers and key decision-makers

Conducting regular customer check-ins and

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