Customer Experience European Markets (Cataluña)

Customer Experience European Markets (Cataluña)

14 oct
|
EUROFRAGANCE
|
Cataluña

14 oct

EUROFRAGANCE

Cataluña

Ever dreamed of working where fragrances tell stories?
At Eurofragance, we don't just create fragrances — we create experiences. With passion, excellence and bold entrepreneurial spirit, we're growing fast and want you to grow with us.
Join a general team headquartered in Barcelona, with offices in Dubai, Singapore, Mexico, Turkey, India... and more
Here, your work truly matters — and so do you.
What's your mission?
Provide exceptional service and support to the internal Sales Community and to our valued clients by providing timely and accurate assistance, resolving inquiries and building strong relationships to ensure customer satisfaction and enhance the overall experience.
Here's what you'll be rocking every day
Commercial Back-office role:
ORDER TO CASH PROCESS
ERP:



SAP/Procis
Using SAP for below tasks:
- Creatingcustomer Proforma Invoice and Order
- Launching technical documentation
- Following up order updates, informing customer& Sales team
- Maintain and create customer data base
- Customer payments follow up
- Quotations upload. Pricing increase campaign
- Commercial agents, commission report and tracking
- Coordinate urgent orders with logistics and planning departments
- Follow-up customer projects, request customer samples and quotations
- Fragrance codes release request

Support Key

📌 Customer Experience European Markets (Cataluña)
🏢 EUROFRAGANCE
📍 Cataluña

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