Job Description
We are looking for a Logistics Technician to join our team. The successful candidate will play a key role in ensuring compliance with customer and carrier requirements while supporting international supply chain operations, including customs formalities and transportation activities.
Key Responsibilities
Manage and oversee express import and export customs processes, including compliance with Authorized Economic Operator (AEO) requirements. Maintain accurate records and documentation related to logistics and transportation operations. Identify, investigate, and resolve issues involving transportation, customs clearance, and logistics workflows. Monitor and track shipments through various transportation channels and systems. Communicate transportation and logistics costs to customers and suppliers as required. Evaluate, process, and follow up on customer claims, logistics and customs related incidents. Ability to remain effective under pressure and manage stressful situations in a fast-paced environment Ensure compliance with applicable regulations, internal procedures,
and customer requirements.
Qualifications
Education
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Alternative relevant qualifications will also be considered, such as vocational training in Logistics or Supply Chain Management. Profile
Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook. Minimum of 2 years of experience in logistics, import/export operations, or international transportation. Practical knowledge of freight management systems and PC-based logistics applications is preferred. Customer-oriented mindset with a strong focus on service quality and stakeholder satisfaction. Strong interpersonal and teamwork skills. Excellent organizational and time management abilities. Strong verbal and written communication skills. Ability to work effectively in a fast-paced, international environment. Pr