Overview
SupportYourApp is a integral Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.
Responsibilities
- Deliver high-quality customer support in crypto trading via live chat and email, promptly addressing inquiries and complaints
- Build strong and lasting customer relationships
- Keep up with evolving tools and technology




- Handle sensitive customer data with care and security
- Apply the latest and greatest customer happiness practices
- Maintain deep understanding of client solutions and meet KPI
- Be a part of fast-paced environment requiring strong focus, commitment, and adaptability to different shifts including weekends and holidays
- Communicate with developers and cross-functional specialists

What you need to succeed
- Native Finnish-speaker and excellent English communication skills (at least C1 level)
- At least 6 months of live chat support experience, preferably in crypto or financial services
- Basic financial knowledge or

📌 (Native Finnish) Chat Support Consultant, Crypto (Alicante (Alacant))
🏢 SupportYourApp
📍 Alicante (Alacant)