The Ward Law Group is seeking an experienced Senior Case Manager to support plaintiff personal injury cases from intake through resolution, working under attorney supervision. This role involves close coordination with clients, medical providers, insurance carriers, and attorneys to keep cases progressing efficiently. Manage an average caseload of 80 to 120 personal injury cases while maintaining quality and efficiency standards.

Coordinate with clients, medical providers, insurance carriers, and attorneys to support timely case progression and resolution.

Assist with case-related activities and legal support functions under attorney supervision.

Communicate effectively with clients in both English and Spanish as needed.

Experience handling personal injury claims, including familiarity with no-fault, bodily injury (BI), and uninsured/underinsured motorist (UM/SUM) claims

Fluent in English and Spanish

Ability to work independently and manage a full caseload in a remote environment

Prior experience using Litify or Salesforce





Technical Requirements Contractors supply their own equipment and workspace.

Computer — capable of running a browser-based ATS, video conferencing, and a softphone simultaneously without degradation:

Windows: Windows 11, Intel i5 (8th generation or newer) or equivalent, 16 GB RAM, 256 GB SSD

Mac: macOS 14 (Sonoma) or newer, Apple Silicon or Intel i5, 16 GB RAM, 256 GB SSD

~ Internet — wired Ethernet preferred, 5 GHz Wifi acceptable:

~Private, password-protected network. Webcam capable of clear video for scheduled calls

Active endpoint protection software

Applicant data stored only in firm-designated systems — never on personal cloud storage or local drives

Additional Information Contractor Terms

This is an independent contractor engagement, not employment.

No paid time off, healthcare, retirement, or other employee benefits are provided.

You will supply your own equipment, software, internet connection, and workspace.

All resum

📌 Experienced Care Manager (La Mancha)
🏢 The Ward Law Group
📍 La Mancha