As you contemplate your future you might be asking yourself whats the next step? Start your journey with us
We are looking for an experiencedCX Documentation and Translation Executive German amp; English speakerto join our Barcelonabased CX Customer Journey team in ahybrid 6month temporary capacityto manage and update customer experience content for both agents and digital channels Youll ensure source materials and translations are accurate consistent and aligned with our brand voice and local market needs By delivering clear and accessible information youll help drive efficient support and contribute to building customer trust and loyalty
If youre ready to soar were ready to take you there
Why eDreams ODIGEO
Were the worlds leading travel subscription platform
We pioneered Prime the worlds first and leading travel subscription programme when it launched in 2017
Millions of Prime members every year across multiple markets
5 brands: eDreams GO Voyages Opodo Travellink and the metasearch engine Liligo
This entire Prime experience is powered by a proprietary industryleading AI platform that delivers a smarter hyperpersonalised service and comprehensive travel experience globally to its members
Diversity is our strength thats why our eDOers are coming from different nationalities from all continents 99 permanent contracts
Prime members are subscribed to global travel gaining access to a comprehensive multiproduct offering for all their travel needsincluding hotels rail flights dynamic packages and car rental among others compounded by industryleading flexibility features and exclusive memberonly benefits
What you will do:
The Roles Key Responsibilities and Tasks
As an eDOer you will have clear objectives great challenges and a clear overview of how your work contributes to the general company project and its customers As a CX Documentation and Translation Executive in the CX Customer Journey team you will be in charge of:
Documentation Management: Create maintain and upd
📌 CX Documentation and Translation Executive (Barcelona)
🏢 Edreams Odigeo
📍 Barcelona
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.