Job Description

We’re looking for tech-savvy, hospitality focused individuals to join a new team within our Hospitality IT Service Management area. If you come with a background in hotel operations like Front Office and/or F&B;, this may be for you.
We offer an agile, professional, efficient, and process orientated support function to the Radisson community in areas such as Front Office, Meetings & Events, Point of Sale and Loyalty.
All our activities are based on industry standard best practices (ITIL, ISTQB, PMP) and require constant contact with technical support teams, both RHG’s and external vendors.
Role purpose:
- Ensure the quality and efficiency of testing processes within the organization.
- Develop detailed test cases
- Collaborate with IT domain leads, IT BRM, and IT Service Owners.
- Maintain comprehensive documentation.
- Execute test scenarios.
- Report test results to stakeholders, ensuring transparency and accountability.

Roles/Responsibilities




- Develop detailed test plans and test cases based on the analysis of feature requirements and a deep understanding of an application’s behaviour to verify the functionality, usability, performance, and reliability of an application’s behaviour and ensuring all critical business functions are covered.
- Collaborate with IT teams to understand the scope and requirements of each test case.
- Ensure test cases are comprehensive, including preconditions, steps, and expected results.
- Define test data required for each test scenario and test case, ensuring it aligns with the business processes.
- Execute test scenarios and test cases on planned execution dates as defined in the test schedule.
- Handle anomalies or defects during test execution, prioritizing investigation and resolution based on predefined classifications with IT teams.
- Maintain documentation for each test scenario and test case, including any anomalies or defects encountered.
- Report test results and metrics to stakeholders, ensuring transpar

📌 Quality Assurance Specialist (Madrid)
🏢 Radisson Hotel Group
📍 Madrid