Guest Service Agent (Madrid)

Guest Service Agent (Madrid)

14 oct
|
MVCI Holidays
|
Madrid

14 oct

MVCI Holidays

Madrid

SUMMARY Greets customers, responds to switchboard telephone calls and maintains client and tour records according to MVCI standards.
ESSENTIAL JOB FUNCTIONS Guarantees Guest Experience Program (meet & greet customers) according to internal guidelines.
Reconfirms bookings with clients on morning of presentation.
Greets and collects invitations from tours, seats clients and ensures completion of client sheets were necessary.
Provides refreshment to tours as needed.
Administers the Sales line, together with sales management, taking into

📌 Guest Service Agent (Madrid)
🏢 MVCI Holidays
📍 Madrid

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