No experience? That's fine — this one comes with full training, in Malaga, Spain.
A typical day
You'll spend most of it on handle incoming and outgoing calls, as well as customer requests via Live, and chat and email. Support customers with questions about orders, products, and promotions, always ensuring a professional and friendly approach. Process calls redirected from stores and register them accurately in the ticketing system. Follow established procedures and project guidelines to ensure consistent service. Focus on delivering exceptional customer service and continuously improving customer satisfaction. Work collaboratively with colleagues, communicating quickly and effectively across different channels. Meet performance targets while ensuring quality in every interaction. Potential to handle customer inquiries via social media channels in the future.
Would you fit?
We're looking for someone with fluent, dutch and good, and english (both written and spoken). Previous experience with computer systems and CRM tools, with the ability to multitask across them. Customer-friendly, patient,



and able to manage difficult situations with professionalism and positivity. Punctual, detail-oriented, and proactive in developing knowledge about services, procedures, and products. Strong teamwork and communication skills. Comfortable working in a fast-changing environment.
The money
19 200€ year
One honest note on Barcelona: rents are higher than in Lisbon or Sofia, so budget accordingly.
What comes with it
- Private Health Cover
- Paid Training

Benefits
- Full-time, permanent
- Spanish contract with full registration in the Spanish healthcare system from day one. Paid training and onboarding program. Paid vacation (4 weeks + 4 additional days per year). Career growth opportunities and professional development programs. Modern and spacious office in Benalmádena, Málaga. Working schedule: rotating shifts between
- Monday–Friday (08:00–21:00), Saturday (09:00–17:00), and Sunda

📌 Customer Service Advisor with Dutch – Malaga, Spain (Málaga)
🏢 CloserHire
📍 Málaga