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Were seeking an Accommodation Operations Specialist to join the team for the 12 to 9 pm shift in our eDreams ODIGEO Accommodation Operations team based in our Barcelona office
Why eDreams ODIGEO
Join the worlds leading travel subscription platform
Millions of customers every year across 44 markets 5 brands over 75 million Prime members since launching in 2017
More than 100 million searches per day on our websites more than 6 billion AI daily predictions
Over 1700 employees More than 60 different nationalities from all continents 99 permanent contracts
Were a leading travel tech company revolutionising the travel booking experience through our consumer insight innovative technology market leadership and Prime the worlds first travel subscription program
What you will do:
The Roles Key Responsibilities and Tasks




As an eDOer you will have clear objectives great challenges and a clear overview of how your work contributes to the general company project and its customers As an Accommodation Operations Specialist in the Accommodation Operations team you will be in charge of:
Communicating with thirdparty providers and wholesalers in a B2B environment while closely coordinating with the B2C customer service team to ensure smooth operations and timely issue resolution Delivering twosided support by handling both internal and external requests in a timely solutionoriented manner Resolving partner and customer concerns by following established procedures and applying problemsolving when needed Collaborating with inventory and crossfunctional teams to ensure seamless daytoday operations Sharing clear and actionable feedback to support continuous improvement and team performance Contributing to the creation and maintenance of operational documentation and process guidelines Taking initiative on preventive tasks to anticipate customer needs and enhance the service experienc

📌 Accommodation Operations Specialist (Barcelona)
🏢 Edreams Odigeo
📍 Barcelona