Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Danish Speaking Customer Service Representative for a leading Food Delivery Platform, offering a remote position based in Greece. This role is perfect for individuals who are passionate about food and delivering exceptional customer service to Danish-speaking users.

Responsibilities
- Provide outstanding customer support to Danish-speaking customers via phone, email, and chat regarding their food delivery inquiries and issues.
- Assist customers with order placements, modifications, cancellations, and resolving any delivery-related concerns.
- Handle customer complaints professionally and work towards ensuring customer satisfaction.
- Collaborate with partners and delivery teams to address any issues and enhance the overall user experience.
- Stay updated on the latest promotions, features, and services of the food delivery platform to provide accurate information.




- Document all customer interactions accurately and contribute to service improvement initiatives.
- Foster positive relationships with customers to encourage loyalty and repeat business.

Requirements
- Fluency in Danish and English, both written and spoken.
- Experience in customer service, preferably in the food or tech sector.
- Strong communication and interpersonal skills.
- Ability to handle sensitive information and manage customer expectations effectively.
- Proficiency in customer service software and Microsoft Office applications.
- Detail-oriented with excellent organizational skills.
- A passion for food and a proactive approach to customer service.

Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight,

📌 Danish Speaking Customer Service for Food Delivery Platform (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España