14 oct
|
Miltenyi Biotec
|
Barcelona
14 oct
Miltenyi Biotec
Barcelona
Company Description
For more than years, we have been developing cutting-edge science and technology to empower biomedical research and personalized medicine. We combine excellence from more than disciplines in natural sciences, engineering, and informatics to make a significant contribution to biomedical sciences. We encourage a creative working environment driven by pioneering spirit – to seek new horizons – boldly envisioning the future and turning it into reality. Today, more than 0 experts from over countries contribute to our sustainable success.
Job Description
Located in Barcelona you support mainly: Catalonia, Valencia, Balearic Islands and the mediterranean coastal places. As part of the Miltenyi Biotec Technical Service team, travels to others cities and places in Spain and Portugal could be needed sometimes, and occasionally international travels. You are responsible for installation of instrumentation, preventive maintenance activities, system upgrades, and execution of IQ/OQ protocols.
Timely execution of corrective maintenance is expected to restore systems to full operational status, including troubleshooting of instrumentation issues at both hardware and software levels. Management of customer communications (email and telephone) with research and clinical clients, ensuring effective issue resolution and appropriate follow-up to maintain high levels of customer satisfaction. Preparation of service activities prior to customer visits, including travel arrangements, spare parts management, and verification of measuring equipment and tools; maintenance and updating of the service database; accurate completion of service documentation; adherence to spare parts replenishment processes; and proper care of tools and calibrated equipment. Communicate effectively with our sales team and application specialists providing our colleagues with information about the needs of our customer, active participation with sales teams in upgrades and service contract rene
📌 Field Service Engineer (Barcelona)
🏢 Miltenyi Biotec
📍 Barcelona