Patrique Mercier Recruitment FR is a renowned recruitment agency specializing in connecting exceptional talent with leading businesses. We are excited to announce an opportunity for a Norwegian Speaking Technical Support Advisor to join our dedicated customer service team. This role is perfect for individuals with a strong technical background and a passion for helping Norwegian-speaking clients resolve their technical inquiries.

Responsibilities
- Provide outstanding technical support to Norwegian-speaking customers through phone, email, and chat channels.
- Identify, troubleshoot, and resolve technical issues to ensure high levels of customer satisfaction.
- Educate customers on product usage and offer best practice recommendations.
- Ensure accurate documentation of customer interactions and resolutions in our CRM system.
- Collaborate with product and engineering teams to address and escalate complex issues.




- Conduct follow-ups with customers to confirm resolution and satisfaction.
- Stay updated on product changes and industry trends to enhance support services.

Requirements
- Fluency in Norwegian and English, both written and spoken.
- Prior experience in technical support or customer service is preferred.
- Strong technical aptitude with excellent troubleshooting skills.
- Exceptional attention to detail and critical thinking abilities.
- Strong verbal and written communication skills with a focus on customer experience.
- Familiarity with CRM systems and remote support tools is advantageous.
- Ability to work efficiently both independently and within a team environment.

Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport

📌 Norwegian Speaking Technical Support Advisor (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España