Patrique Mercier Recruitment FR is thrilled to announce an opening for a Norwegian Speaking In-Game Support Analyst. This role is perfect for gamers who are dedicated to delivering outstanding customer service. As an In-Game Support Analyst, your mission will be to assist Norwegian-speaking players with their inquiries and ensure they have an enjoyable gaming experience by addressing their issues promptly and effectively.

Responsibilities
- Offer real-time support to Norwegian-speaking players via in-game chat, email, and community forums.
- Identify and resolve a variety of in-game concerns, helping players with technical issues related to gameplay and accounts.
- Capture and monitor player issues within a support ticketing system, ensuring prompt responses and follow-ups.
- Clearly communicate with players regarding game mechanics, features, and updates.
- Collaborate with the development team to relay player feedback and identify recurring issues.
- Stay informed about the latest game updates, features, and industry trends to provide knowledgeable support.




- Assist in improving support processes and initiatives aimed at enhancing player satisfaction.

Requirements
- Fluency in Norwegian and English, with excellent verbal and written communication skills.
- Prior experience in customer support, particularly in the gaming industry, is highly valued.
- Proficient troubleshooting and problem-solving skills to effectively assist players with technical challenges.
- A real passion for gaming, with an understanding of game mechanics and community dynamics.
- Willingness to work adaptable hours, including nights and weekends, to support players' needs.
- Experience with customer support tools and ticketing systems is a plus.
- A positive, empathetic attitude with a strong commitment to providing exceptional player support.

Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport

📌 Norwegian Speaking In-Game Support Analyst (España)
🏢 Patrique Mercier Recruitment By Nellie
📍 España