- Resolve incidents with customers about queries and payments
- Build relationships and credibility with internal and external customers
- Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company
- Ensure proper financial measures for collections
- Address insolvencies according to company policies and procedures
- Be in charge of providing support in accounting closings

Main Responsabilities
- Resolve incidents with customers about queries and payments
- Build relationships and credibility with internal and external customers
- Proactively handle collections within a portfolio of customers, based on policies and procedures defined by the company




- Ensure proper financial measures for collections
- Address insolvencies according to company policies and procedures
- Be in charge of providing support in accounting closings

Qualifications & Skills
- 1-2 years of experience in AR or a position related to Finance. E.G. Cash Allocation, Cash Collection, and Dispute Management.
- Experience with ERP systems (SAP, Autobank, Salesforce, and Smarteye) is a plus
- Experience with automation of credit to cash process between different tools
- Analytical skills: Understanding

📌 Senior Specialist Collection, Dunning (Cataluña)
🏢 Omya
📍 Cataluña