14 oct
|
Work International
|
Málaga
14 oct
Work International
Málaga
Are you a Portuguese speaker with a C1 level in Spanish, and a passion for customer service and a love for travel? ✨ If you're looking for an exciting opportunity to work with an amazing hotel chain in sunny Málaga , we want you on our team As a Portuguese/Spanish Customer Support Advisor , you'll help guests from around the world with their inquiries and ensure they have the best stay possible.
About the Role:
We are looking for a Portuguese -speaking Customer Support Advisor to join a renowned hotel chain in Málaga . You’ll be the first point of contact for German-speaking customers, handling inquiries and ensuring a seamless experience for hotel guests. You’ll work directly with customers over the phone to answer questions, resolve issues, and provide information about hotel services.
What You’ll Do:
- Handle incoming customer calls in Portuguese , assisting with bookings, inquiries, and support.
- Provide clear and professional communication to resolve customer issues.
- Ensure customer satisfaction by delivering excellent service.
- Handle a variety of customer queries, from booking confirmations to special requests.
What We’re Looking For:
- Portuguese : Native or bilingual
- Spanish: C1 level
- English: Advanced (minimum C1)
- Ability to work 39 hours/week with alternating weekends
- A valid NIE , NAF , and a Spanish
📌 Portuguese/Spanish Customer Support Advisor – Hotel Chain | Malaga, Spain (Málaga)
🏢 Work International
📍 Málaga