Renewal Manager
The Renewal Manager is responsible for securing Amadeus Hospitality revenue by ensuring contracts are generated, renewed and processed on schedule. They will be accountable by maximizing revenue retention by escalating termination notices, customer objections and delayed renewals.
Retention activities
- Responsible for the centralization, registration and quality check of all contractual documents prior to implementation and billing.
- Engage clients to request contract signature and respond to questions and resolve issues
- Responsible for registering incoming documents and coordinating the legal validation and Amadeus signature.
- Update and maintain the database of contracted and implemented products per customer.
- Escalate term request, objection or failure to renew to Sales for action and reminders
Relationship Management
- Partnership with Sales as part of
📌 Renewal Manager (Cataluña)
🏢 Amadeus
📍 Cataluña
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