- As Virtuagym keeps on growing, we are now looking for a new face to complement our Customer Success team in EMEA based in Spain. As a Customer Service Consultant for the DACH and international markets, you will be responsible for creating excellent customer experiences and elevating our client success endeavours to new heights
- As a Customer Service Consultant for the Dach & International markets, you will mainly focus on supporting German, and English-speaking European customers. You will be at the forefront of ensuring our client's long-term satisfaction and success
- Your primary responsibility involves providing exceptional support, cultivating relationships, and driving growth within our diverse client base. Join us in our mission to create a healthier and happier world
- Investigate and resolve system issues collaboratively with the product department
- Deliver efficient and effective customer support via email and phone channels
- Build and nurture customer relationships to enhance retention and loyalty
- Offer creative solutions, handle objections, and de-escalate challenging client situations
- Address churn risks, cancellations, and

📌 Junior Customer Service Consultant (Valencia)
🏢 Virtuagym
📍 Valencia