Présentation de la structure :
Every day, in more than 150 countries, TLD equipment operates on tarmacs around the world.
Behind them, more than 2,300 employees who have been writing, for over 70 years, a human and industrial adventure in constant progress.
ALVEST, an international group headquartered in France, brings together specialized companies recognized in global markets. TLD is part of this group as the world leader in Ground Support Equipment since 1953.
We design, assemble, distribute, and provide after-sales service for equipment that operates at airports worldwide, from 11 production sites located in North America, Asia, and Europe.
An entrepreneurial spirit, continuous innovation, and a relentless focus on customer satisfaction: that is what defines TLD.
Today, this culture drives us beyond our industry: our electric, hybrid, and autonomous solutions are contributing to the environmental transformation of general aviation.

Présentation du poste :
Reporting to the Customer Service Manager, your essential duties and responsabilities will be :




- Delivery and commissioning of equipment.
- On-site interventions at customer locations in response to warranty requests.
- Troubleshooting and repair activities.
- Providing technical expertise and support.
- User training and 1st level maintenance for customers.
- Activity-related reporting (intervention reports and closure, customer feedback, etc.)
- Application of service bulletins.

Profil recherché :
What we are looking for :
With a higher education qualification in maintenance/electrical, you have at least 5 years of experience in an industrial environment.
You have solid technical and troubleshooting skills, and knowledge of the following fields:
- Mechanics
- Electrical engineering
- Hydraulics
- Automation (CANbus preferred)
- Refrigeration / Air conditioning

As a true ambassador for TLD, you demonstrate a strong sense of customer service and excellent interpersonal skills. Fluency in English is essential

📌 Area Service Technician (Madrid)
🏢 TLD EUROPE
📍 Madrid