Description
Senior ServiceNow Architect to build and extend CPQ and quote-to-order solutions within ServiceNow's CRM and Industry Workflows portfolio, working across Sales and Order Management (SOM), Customer Service Management (CSM) and the Logik.ai-powered CPQ capability.
This is a hands-on platform development role for an experienced ServiceNow architect with demonstrable AI capability on the Now Platform. ServiceNow development experience and AI/Now Assist experience are both prerequisites. CPQ-specific and Logik.ai product knowledge can be developed on the job for a candidate who already brings the platform and AI foundation.
Duties and responsibilities
· Design, develop and configure solutions across Sales and Order Management, CSM and CPQ, including product catalogue, quoting, pricing logic and order orchestration.
· Build and extend CPQ capability on the Logik.ai-powered stack: configuration rules, pricing logic, transaction handling, and integration with the wider ServiceNow order lifecycle.




· Develop AI-enabled capability using Now Assist and AI Agent Studio — designing AI agents, skills and prompts to support quoting, product discovery and sales workflows.
· Build integrations between CPQ/SOM and external systems (CRM, ERP, billing) using REST APIs, IntegrationHub and custom spokes.
· Develop scoped applications, business rules, script includes, flows and UI (UI Builder / Now Experience) to the highest technical standard.
· Translate commercial requirements — product structures, pricing, discounting, approvals — into maintainable platform logic.
· Guide and review the work of mid-level and junior developers; act as a technical reference point for CPQ and AI-related build decisions.
· Contribute to the growth of the practice's CPQ and AI capability: reusable assets, standards and internal knowledge sharing.
· Support scoping and estimation of CPQ and AI workstreams.

Required Qualifications & Experience
- The position requires working from the office in Ma

📌 Senior ServiceNow Architect — CPQ (Tres Cantos)
🏢 The White Team
📍 Tres Cantos