User Experience Researcher (Cataluña)

User Experience Researcher (Cataluña)

14 oct
|
Datavant
|
Cataluña

14 oct

Datavant

Cataluña

Описание Datavant is a healthcare data collaboration platform that provides secure, accessible, and actionable data solutions for providers, health plans, researchers, and life sciences companies. Its Provider Console connects provider-facing products and supports onboarding, request management, billing, forms, certification, and notifications.

Define and maintain the overall experience architecture of Provider Console

Design provider journeys spanning multiple products

Build and maintain a shared component library and pattern documentation in coordination with the broader design system

Lead the design effort to reduce provider reliance on support

Map current provider calls and emails and design friction out of those experiences

Design transparent,



real-time request status experiences

Design proactive notification and alert systems

Evaluate and design progressive disclosure based on provider role and context

Conduct provider research with external organizations and internal proxy teams

Analyze support ticket data, call drivers, and AM escalations to identify self-service opportunities

Run usability testing on new workflows, especially onboarding and first-time experiences

Partner with the Provider Console PM, engineering team, and adjacent product teams

Work with Solutions Consulting and

📌 User Experience Researcher (Cataluña)
🏢 Datavant
📍 Cataluña

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