Overview
Customer Service Specialist - Multilingual (Mandarin Speaking) based in Gibraltar. BVGroup brings over 80 years of expertise to delivering technology-driven betting and gaming experiences to a global audience. BetVictor is our flagship B2C brand, complemented by partner brands such as Heart Bingo and talkSPORT BET. Our SaaS platform is fully developed and ready to deploy, requiring minimal setup and no complex configuration. Join us at BVGroup to make an impact in a fast-paced, general industry and help define the next generation of online sports betting and gaming.
Responsibilities
- Provide support across live chat, email, and phone within a 24/7 operation, ensuring customers receive consistent, high‐quality service.
- Manage a wide range of queries across multiple languages, deliver timely and effective solutions, and ensure every interaction results in a positive and professional customer experience.
- Manage inbound chats, emails, and calls, delivering prompt, courteous, and effective support.
- Resolve product,

📌 Customer Service Specialist (Andalucía)
🏢 BVGroup
📍 Andalucía