Aleph is seeking a Customer Service Officer to join our Madrid team.
You will provide frontline support for AlephPay users, assist with onboarding, and manage day-to-day product inquiries.In this role you will handle chatbot-to-human hand-offs, escalate complex cases to internal teams or financial partners, and see each case through to resolution under the supervision of the Customer Service & Success Team Lead.
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📌 Customer Experience Specialist (España)
🏢 Aleph
📍 España
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