New Balance / Customer Support Agent with a High Level of French (Part-Time)
CPM International is a global leader in customer service, sales, and technical support solutions.
With a presence in over 30 countries, we provide multilingual support tailored to diverse markets.
Born to Move - New Balance believes in the power of movement and is dedicated to creating innovative products that seamlessly blend function and fashion, performance and style.
As a general team member, you'll play a vital role in sharing these values with customers worldwide.
Omnichannel support: Deliver seamless customer service across multiple channels, including phone, email, chat, and social media.
Develop a deep understanding of our client's products and services.
depth knowledge of the New Balance brand and its offerings.
Brand advocacy: Embody our company values and act as a brand ambassador in all interactions.
Fluency in French: Advanced English Proficiency: Excellent written and spoken English communication.
Customer Service Enthusiast: Possess a genuine passion for delivering exceptional customer service.
Rotative Schedule from Monday to Sunday between 9:00am to 8:00pm
Holidays: 24 calendar holidays / 2 accrued days per month
Work Model: Hybrid - 6 days per month at the office
Training: 8 days of office based training - Monday to Friday, from 10:00am to 7:00pm
Office Location: Career Growth: Ongoing training and development.
being Support: Discounted health insurance.
Entry level
Part?time
Customer Service
IT Services and IT Consulting
Let's chat about your future at CPM International
📌 New Balance (España)
🏢 CPM CX Centre
📍 España
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