Senior IT Helpdesk Technician (España)

Senior IT Helpdesk Technician (España)

14 oct
|
Planteria Group
|
España

14 oct

Planteria Group

España

From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be.We've grown from a small family business into the UK's leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, alongside international expansion with operations in the US.
Along the way, we've partnered with some of the UK's, and now US's, most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls.We're now looking for a proactive and technically minded IT Technician to join our team and help support the technology that keeps our business operating effectively across multiple locations.Your ImpactReporting to the IT Manager, you will play a key role in ensuring that Planteria's systems, devices and infrastructure continue to operate efficiently across our UK locations.
Acting as the first point of contact for internal IT support,



you will provide front-line technical assistance, troubleshoot hardware and software issues, maintain equipment, and support our colleagues in getting the most from the technology available to them.This is a varied role that combines day-to-day user support with opportunities to contribute to wider technology projects, process improvements and business initiatives.
Working closely with the IT Manager, you will help maintain high service levels, support new system implementations, manage hardware and software assets, and ensure a positive experience for all users.Acting as the first-line response for all IT queries and internal helpdesk tickets.Troubleshooting hardware, software, networking and user access issues.Supporting the setup, deployment and onboarding of new starters, including delivering IT inductions.Monitoring hardware, equipment and licence requirements to ensure future business demand is met.Assis

📌 Senior IT Helpdesk Technician (España)
🏢 Planteria Group
📍 España

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