German-Speaking Account Manager – Customer Success & OptimizationLocation: Barcelona, SpainWork Type: On-site (with potential hybrid model)Schedule: Full-time (39h/week)
Job Description
We are looking for a German-speaking Account Manager to join a dynamic team in Barcelona.
In this role, you will focus on customer success, retention, and account optimization, supporting clients while helping them improve performance and grow their business.
You will build strong relationships with customers, optimize account performance, and identify opportunities for growth through product and process improvements.
Account Management & Client Success
Provide ongoing support and relationship management for new and existing clients
Build strong long-term partnerships and ensure high customer satisfaction
Proactively address client questions, concerns, and needs
Support clients in optimizing account performance and improving service quality
Pipeline Management
Manage a portfolio of accounts and monitor account performance
Use CRM and customer success tools to track progress and manage workflows




Meet outreach targets and engagement KPIs
Ensure consistent progress toward client growth and retention goals
Collaboration & Continuous Improvement
Identify opportunities for account growth and operational improvements
Collaborate with internal teams and stakeholders to deliver the best results
Stay updated on industry trends and new tools
Participate in training, development, and knowledge-sharing initiatives
Requirements
1–2 years of experience in Customer Success, Account Management, or a client-facing role
BA/BS degree or equivalent practical experience
C2 level of German and proficient English
Strong communication, relationship-building, and problem-solving skills
Proven ability to work in a performance-driven environment
Strong organizational skills and ability to manage multiple accounts simultaneously
Excellent written and verbal communication skills
Desirable Skills
Experience using

📌 Account Manager (España)
🏢 Lingo-nova
📍 España